Refunds and Returns
At Dsquared2, we want you to love your purchase. If something isn’t right, our returns and refunds process is designed to be simple and transparent.
Return Policy
- Items can be returned within 7 business days of delivery.
- Products must be unused, in original packaging, and with all tags attached.
- Certain items (such as final sale or personalized products) may not be eligible for return.
How to Return an Order
- Log in to your Dsquared2 account and request a return.
- Print the return label provided by our system.
- Pack the item securely and attach the label.
- Drop it off at the designated courier service.
Refund Process
- Once we receive your returned item, it will be inspected within 7–10 business days.
- Approved returns will be refunded to your original payment method.
- Shipping fees are generally non-refundable unless the return is due to an error on our part.
Additional Information
- Keep your return tracking number until your refund is confirmed.
- If your product arrives damaged or incorrect, contact our customer service team for a replacement or full refund.
- For international returns, customs duties or taxes are non-refundable.